Age and Child Safety Policy

Any content or conduct involving the sexualisation, solicitation, grooming, exploitation, trafficking, abuse, or endangerment of a person under 18 is prohibited. This includes real or suspected minors, content that suggests a minor is available, and attempts to move a child conversation off-platform.

Do not try to verify a person's age by appearance, a profile claim, or a message. A verification badge does not guarantee that a person is an adult or that every image is current.

We may remove or restrict the content and accounts involved, preserve relevant information, limit access, and notify law enforcement or child-protection authorities where appropriate or required. We may request additional information from a reporter, but do not require a reporter to put themselves at risk or send illegal material.

We protect reports as confidentially as practical, but cannot promise absolute confidentiality where disclosure is needed for safety, law enforcement, legal process, or another person's rights.

The official National Child Helpline is free and available 24 hours a day on 116. The State Department for Children Services also lists WhatsApp support at +254 722 116 116. For gender-based violence support, call 1195.

These services are independent of NaiHive. See the official Child Helpline 116 information for current details.